Connect TA652FC-W to ThingsBoard

Tip

  • This section applies to both TA652FC-W and TA652FH-W.

  • Unless otherwise specified, all specifications applicable to TA652FC-W are also applicable to TA652FH-W.

This section describes the process of connecting TA652FC-W to ThingsBoard via Wi-Fi. This process applies to all models of thermostats in this series.

Prerequisites. Clear Wi-Fi Configuration

Tip

If your TA652FC-W is used for the first time, or your TA652FC-W has never been connected to any Wi-Fi router, you can skip this step.

If your TA652FC-W has been connected to a Wi-Fi router before, when you need to connect to a new Wi-Fi router, you need to clear the Wi-Fi configuration of the TA652FC-W first.

  • Press and hold icon_mode and icon_onoff simultaneously for 10 seconds on the TA652FC-W.

    ../../_images/clear_wifi_config_a.png

  • Enter Wi-Fi parameter clearing mode P19.

    ../../_images/clear_wifi_config_b.png

  • Press icon_up or icon_down to select YES.

    ../../_images/clear_wifi_config_c.png

  • Press icon_mode to return to the normal interface, and the Wi-Fi parameters are cleared.

Step 1. Get Access-Token

Get a access-token of TA652FC-W from ThingsBoard. See Step 5.1 Copy credentials of new device.

Step 2. Power On

When you first power up, TA652FC-W will enter Wi-Fi AP mode without any Wi-Fi parameters. At this point, you can configure the parameters through the web page.

Tip

TA652FC-W has a different Wi-Fi Hotspot name every time it’s powered on.

Step 3. Configure

  • Connect to TA652FC-W’s Wi-Fi hotspot on your computer or smart phone. It’s like Avan-Stats-CEBD8.

    ../../_images/connect_ta65_ap.png

  • Open your browser, type http://192.168.4.1 .

  • Input your configuration, then Apply.

    ../../_images/configure_ta65.png

    Field

    Description

    Wi-Fi SSID

    SSID of your Wi-Fi router

    Password

    password of your Wi-Fi router

    Auth Token

    Access Token of your TA652FC-W. See Step 1. Get Access-Token

    Host
    This ThingsBoard Server’s MQTT URL.
    It must begin with “mqtt://”, such as “mqtt://192.168.21.206”
    Please replace 192.168.21.206 with your ThingsBoard IP Address.
    See Step 4.2 Add shared attributes of new device
    ../../_images/configure_ta65_connting.png

  • If the configuration is successful, the following screen may be displayed.

    ../../_images/configure_ta65_result.png

Step 4. Check

Check if TA652FC-W is connected to ThingsBoard correctly. If connected correctly, there will be a Wi-Fi icon in the upper right corner of the Thermostat, and the time will no longer be 12:00. If you do not set the tone zone relationship on ThingsBoard correctly, the time displayed by TA652FC-W may be slightly off.

../../_images/check_connection.png

Troubleshooting

Thermostat TA652FC-W can’t connect to Wi-Fi:

  • If the Thermostat has never been connected to any Wi-Fi router since leaving the factory, it will enter Soft-AP mode. You can search for Wi-Fi SSID similar to “Avan-Stats-CEBD8” through your mobile phone or computer.

  • Make sure the Wi-Fi router supports and turns on the 2.4G signal. Currently, some dual-band (2.4G & 5G) Wi-Fi routers can turn off the 2.4G signal. Please turn it on in your router settings.

  • Make sure your Wi-Fi SSID and Password are correct, and they are related parameters of 2.4G Wi-Fi signal.

  • Confirm that the Token is normal.

    • Confirm that the Token corresponds to the actual model (the Token of TA652FH-W-TB can only be connected to the Thermostat of TA652FH-W-TB. The same is true for TA652FC-W-TB).

    • Confirm that the Token did not fail during the copying process.

    • Confirm that the Token has no special characters. Token can only contain A-Z, a~z, 0~9. Illegal characters such as “-” will appear in the case of product end. You can edit and get a new Token in Step 1. Get Access-Token.

  • Confirm that the Host parameter is correct. Host must start with “mqtt://”, followed by IP address or domain name of ThingsBoard.

  • If the above parameters are confirmed to be correct, you can start from Step 2. Power On and try several times.